Shipping Damage

Products damaged in transit will be replaced at no additional charge as long
as the damage is properly documented at the time of delivery per our damage
policy. If your order arrives with visual damage to the product container, the
merchandise must be inspected and the Bill of Lading must be noted that the
packaging had obvious damage before signing. If the furniture inside the packaging
is obviously damaged, refuse the shipment, making sure the refusal is initialed
by the delivery driver. Please contact a Humble Abode, Inc. representative immediately
and a replacement will be sent as quickly as possible.


Humble Abode, Inc. reserves the right to send a replacement item or replacement
part for defective or damaged items. Damaged items must be noted at the time
of delivery and defective items must be reported to Humble Abode within five
(5) consecutive days. If damaged items are signed for without inspection, the
cost of replacing the piece or pieces will be the responsibility of the consumer.
If you decide you do not want parts or a replacement unit, the remaining items
and parts can be returned under our standard return policy. If a product arrives
and is the incorrect item due to an error made by Humble Abode, Inc. or the
manufacturer and it cannot be corrected with a full replacement or replacement
parts, Humble Abode, Inc. will be responsible for the cost of returning the
item or items.