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Reviews from Verified Customers

Read reviews from actual customers regarding their Humble Abode experience.

THANKS!!! Now that is what I call customer service!!!!
- Jackie - Bay Shore, New York

Wow! I've never had customer service as good as this...Thanks
- Linda - Sparta - Georgia

I received the headboards yesterday and they arrived in good condition. Thank you so much for your speedy response. One less thing to worry about! Thanks again,
Linda Braak - Sparta - Georgia
- Candace - Woodbridge, VA

Just wanted to let you know that we received our daybed and mattresses. Delivery was excellent and we are very pleased with our purchases. Thanks!
Candace Clevenger - Woodbridge, VA

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We had our Indus Bed by Wesley Allen delivered on 4/6/06. The bed is wonderful!! It really finishes the bedroom and your customer service was 100% professional and friendly!
- Andy and Stephanie - Conroe, Texas

Thank you so much for following through with the carrier. I can assure you that the bed is wonderful. It went together very easily and is a joy to sleep on. With a nice thick mattress, the footboard protrudes about four inches above the bed, providing a feng-shui type balance in the small bedroom. I have been referring others to your site because you have such a wide selection, and I will certainly visit again should I feel the need to cram even more furniture into my 634 sq. ft. apartment!

- Susan - Alexandria, Virginia


Heartfelt thanks for your terrific customer service, for it is enormously appreciated. I wish all companies extended the care and concern I have gotten from you, and it took only a phone call to let you know that an item had not arrived. The mattresses arrived and are beautiful! Thank you for your quality of service and products, I am truly pleased with the trundle bed, mattresses, and comforter set. Warmly,

- Reverend Laren - Kelso, WA
 

My girlfriend was moving into a new apartment and I wanted to surprise her by purchasing her a new bed. I have not purchased any furniture for awhile so I was not in tune with what was new. I went to the Internet and found your site and proceeded to look at your selection. I was amazed that there is so much variety in Iron beds. Your site I found to be very informative and helpful. After I ordered the bed I was very anxious to receive it in time, as it was to be a surprise. I called and spoke to a representative who was more helpful than I could ever have expected. So now the bed is together and I pulled off the surprise, oh what a great feeling we brought to a special lady. I again want to say thank you from the bottom of my heart. It was a pleasure to deal with such competent people and company. I will forever be your loyal customer and sales person because of your outstanding performance.

- Lawrence - Edison, New Jersey


Thank you very much for your prompt assistance in this matter. I'm an Internet Shopping Queen and one of the factors besides ease of use on the website is how responsive the company is to customer's queries and issues. Your site and your customer service will definitely bring me back again. You are bookmarked as a FAVORITE!

- Karen - Houston, Texas


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Got the bed today and we LOVE it. Thanks so much for the opportunity to purchase this beautiful bed, and the great customer service. It's all set up already...in fact I took a picture to show some relatives, so I'll send it to you, too, so you can see how lovely your bed looks in the real world. Thanks again
- Pam - Worcester, Massachusetts


(*Beth's frame was unfortunately damaged in transit, which is quite rare, but her replacement was handled quickly and professionally and she remains a loyal Humble Abode, Inc. customer.) The new frame arrived in perfect condition and is already assembled and working! Thank you so much for all your help on this. The frame is excellent and the customer service superb - we will certainly be recommending you to our friends.

Thank you again for all your help!
- Beth - Poway, California

Just wanted to say what a pleasure it has been dealing with Humble Abode. From your well organized Web site, the initial phone call with (representative), who was exceptionally helpful, knowledgeable and service-oriented, your price-match guarantee and delivery by experienced furniture movers. Everything was outstanding! Without question, it has been the most satisfactory experience I have ever had with ordering merchandise over the Web. Your organization is a bright light in a mediocre world. Nancy - Columbia, Maryland
- Virgil - Staten Island, New York

Hello. My name is Virgil and I made a purchase from your company a little over a year ago. I just wanted to show my appreciation of how courteously & professionally your customer service and staff approached their jobs. I still love the bed. Thank you!
Virgil - Staten Island, New York

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Just wanted to let you know that the bed frame arrived yesterday and assembled so very easily! Thank you for you for selling such a high quality product.
- Jeff - New Orleans, Louisiana

I just cannot thank all of you enough for the wonderful service and product that we received from you! It was seamless -- from my initial phone call to the delivery! We ordered a daybed -- and it is beautiful. Also, your customer service was just unbelievable! Kudos to all of you!!!!! In this era of mediocrity, it is refreshing to find an organization that knows what they're doing!
- Mario - Marathon, Florida
 

I am writing to express my thanks and appreciation for both the quality of the bed frame I purchased from you, and for your superb customer service.

First, the queen-sized bed frame you sold me is rock-solid. It was a bit more complicated to assemble than old-style bed frames, but it's obvious your frame is far superior to any I've seen elsewhere. Considering the reasonable price, I didn't expect such a huge leap in quality over cheaper frames. If it were up to me, I'd remove all the junk frames that dominate the market and require Humble Abode frames to replace them all!

Second, your customer service is even better than... (Click here for complete testimonial.)

- Terence - Warrenton, Virginia


I just wanted to write a quick note to thank you for the wonderful service I recently received from your company on the above-referenced order. As you can see, I recently purchased a trundle bed for my 2 1/2 year old daughter. The order arrived well ahead of time - which was most appreciated. I was also very impressed with the delivery service you utilized. They were polite, courteous and cordial when they contacted me on Monday to schedule the delivery on Tuesday. They conveniently scheduled the delivery in the morning and arrived within the time frame - as promised! The bed was received undamaged and in perfect condition!

Thank you again so very much ... I know my daughter will enjoy her "big-girl bed" for many years to come. All the best.

- Susan - Gardena, California

What a fine employee you have in (*representative name)! Last night I was exploring your website, which is beautiful - and found the Daybeds which were covered with lovely linens. I wrote an email asking if you could send me a source for them as I adore linens! There was a very prompt reply from (*representative name) right away the following morning with the information I had requested! What excellent, impressive, responsive service he gave me.

So, please put a reference notation in his HR file that he received a glowing compliment from this potential customer..
- Sally - Sacramento, California


*Although Humble Abode, Inc. does remove employee names from testimonials, the representative Sally dealt with was indeed given a commendation for his outstanding service and thorough reply.
- Karen - Redding, California

We received the bed today...our mothers 87th birthday... pefect timing, we'll have it set up for her when she gets home from the hospital - what service. THANK YOU FOR ALL YOUR HELP! Happy Holidays!
-Karen - Redding, California


This is VERY scary for me as it is the first order I have EVER placed over the Internet and is the VERY first time I've every used my credit card over the internet. Thank you for helping make this a pleasant experience for us both! I know this is not a big order to you, but this is a huge step for me.

If you are ever on my side of the world, please visit me at The Crab Shack at Chimney Creek "where the elite eat in their bare feet" on Tybee Island, just outside Savannah, Georgia. Drinks & dinner on me!. Thanks again...
- Virginia - Savannah, Georgia

Follow up message received 2003/12/17:

The freight line called, it is being delivered today. I never thought I would have it in time for Christmas - what a surprise. I'm re-doing a sleeping porch and would have liked it in time for the holidays, but never expected it. What terrific service!
- Virginia - Savannah, Georgia


Now, you re something special!! We are going to purchase your Montana queen size after all. I mean, after much measuring and mattress testing, discussing etc.... (I'd gotten my son and husband more involved.) When I came home and found you had already emailed me back? Well, all I can say is "Wow" I am very impressed!! Thank You! Redoing this room has been a bit stressful and I really appreciate your help. It's a pleasure to do business with you at Humble Abode! Best Regards..

- Barbara - Springfield, Virginia


WOW! We got our bed today and it is MORE than we expected!! Better Quality, faster service, and half the price of our retail stores!! For over a year we have been looking for the perfect Iron bed, and there it was on your website!! We couldn't be happier! We will be ordering our Garden Furniture from you soon. Thank You!
- Mark & Melanie - San Martin, California


Hi! Just writing to let you know that we're very happy with our new bed and your customer service. It has been a pleasure doing business with your company.
- Richard - Palm Bay, Florida


Yes! I am so impressed with your customer service! Thank you for handling this so quickly!
- Elizabeth - Castro Valley, California


We were quite happy with our purchase of a headboard from humbleabode! The quality and styling met our needs to the fullest. We will keep you in mind for further purchases.
- Darlene - Bartlett, Illinois


I just wanted to let you know that I am extremely impressed with the level of customer service one of your employees has shown. I had a problem with getting my headboard and frame to match up, and after a few e-mails from your customer service staff got the problem taken care of quickly and effortlessly and assured me that I will have a new frame shipped asap. It's very rare these days (esp. in customer service) that you find someone with such professionalism and patience. Your customer service boasts these qualities and much more. I truly think you have an asset in your company. My thanks for the high quality service and care.
- Jessica - Tampa, Florida


Too many times it seems as though "customer service" does not exist any more. You truly went above and beyond to quickly get me answers and your communication skills are outstanding. I appreciate all you did in tracking my order and getting back with me so very very quickly. Thank you for your tremendous job in customer service. Sincerely,
-Karen - Washington CH, Ohio


I don't know if I ever got the opportunity to tell you the Bacall II white iron bed we ordered from your establishment is BEAUTIFUL!!! I just wanted to say thanks.
- Donna - Dallas, Texas


Very impressive customer service. Thank you very much.
- Beth - Orion, Michigan


I have been trying to find a bed frame to complete a bunk bed, and your customer service person was excellent on the phone. He was looking up items in different places to try and find the one I needed. I haven't received it yet, but I believe the one we settled on will be the best product to complete my bed project. Thanks.."
- Edward - Walworth, Wisconsin

Well, good morning! You should be very proud of yourselves. What customer service! Not only did you keep me up to date on the shipment of my order, but then you followed up with a phone call to my home to find out if we got the delivery. So, I had my new bed and on Sunday, our last day in Michigan for several weeks, my son and future daughter-in-law and I put it together and it looks great! Just like the bed that was in that room when my grandparents slept there! Trust me, if I ever need another bed, I'll be contacting Humble Abode!! Thanks again, and have a great day.
-Nancy - Muskegon, Michigan


(*Although each piece is inspected before packaging, Jeanne & Dick's daybed was found to have a slight defect upon delivery. The replacement was handled quickly and professionally and they wrote in to show their appreciation)

The replacement bed has arrived and all is well. Occasionally mistakes are made. How they are handled is frequently far more critical than the mistake itself. Your response in this case was excellent and very much appreciated. Thank you.

- Jeanne & Dick - Pascoag, Rhode Island


I would like to express my appreciation for the excellent customer service I received when placing my order. He was very professional, friendly and helpful. I have shopped for weeks on the internet for an iron canopy bed and the information he provided was invaluable in helping me make my decision to purchase from Humble Abode. Thank you for a very enjoyable purchasing experience..
- Debbie - Westminster, California


I just wanted to take the time to tell you that I received the bed and it is beautiful! Thank you for the wonderful customer service that the team provided. It has been a pleasure! Thank you.!
- Cathy - Cumberland, Maine


Just wanted to let you know your customer service is great. Ordered the bed on a Sunday and received the bed nine days later. The delivery service was excellent and the bed arrived in excellent condition. Better yet, the bed is beautiful and even prettier than the picture on the web. For the price I was not expecting such a well made bed and am very impressed. Thanks so much for the great service and a beautiful bed.
- Jan - Pasadena, Texas


I just wanted to let you know that the Korina bed is BEAUTIFUL!! My daughter couldn't be happier. I can't thank you enough for all your help!!Happy Valentine's Day and thanks again.
- Judith - Plymouth, Massachusetts

Just wanted to let you know that we did order the bed and received it about two weeks ago. We just love it. Thank you for the info and the pictures you had sent me. Thanks again.
- Mary - Buckley, Washington

I wanted to let you know that some time this afternoon I found the box containing my wine racks on my porch. Everything was intact and looks great. Now I just need a few bottles of wine to fill them with and I'm all set! Thank you for your help and service. Regards,
- Paul - Pensacola Florida

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I just wanted to say that ordering through your company was a wonderful experience! Everyone I spoke with had such a great attitude, and I felt very comfortable with the choice I'd made to purchase the bed through Humble Abode. You made it such a wonderful experience that I will definitely look to your website for future purchases! Have a great weekend.
- Laura - Fullerton, California


First and foremost I wanted to let you guys know that your customer service was excellent to work with. He really helped make some accommodation for me to get my bed frame when and where it needs to be.
- Tracey - Las Vegas, Nevada


Thank you and I appreciate your efforts - would definitely order from you again.
- Carey - Ridgeland, Michigan


Thank you for your courtesy and professionalism - you made my purchase so much nicer and easier. I will certainly deal with you again. Can you put me on an e-mail list for mailings? BTW - a girlfriend is looking for a daybed/trundle - of course I recommended you! It was easy, I just sent her our correspondence. Again, thank you so much for everything.
- Sandy - Hertford, North Carolina>


Thank you for all of your help. We are very satisfied and can't say enough about your exceptional customer service.
- Jen - Portland, Oregon


The bed is great. Thank you very, very much for your fantastic responsiveness and kindness.
- Mary Beth - Sewickley, Pennsylvania


I've been telling eveyone who will listen about your website and how great your company is to work with. If you start seeing a lot of orders from cincinnati, blame it on me! Have a great day.
- Laura - Cincinnati, Ohio

Thank you so much! You have been such a great help! I love the bed! Can't wait to get it all together!! Have a great Thursday!!
- Sherene - Elk Grove, California


Thank you - it is always a pleasure to deal with you. I will recommend humble abode to others.
- Kathleen - New York, New York


Just wanted to let you know the "Lauren" bed arrived on Thursday - only eight days after our conversation and placement of the order. We put it together this evening, and we are VERY pleased! It looks great, is beautifully made, and sure beats the heck out of hassling with a "real" antique! I want to thank you, again, for your help. I so enjoyed our phone conversation, but I do apologize for "bending your ear" with the story of our house restoration/redo ---- I just can't seem to shut up about it. :-) You and HumbleAbode.com gave us great service and a great product ----we'll be sure to pass that info along to anyone who will listen!
- Ilona - Galveston, Texas


Well, I am happy to say I ordered the bed I was asking you about. Thanks mostly to your great customer service.
- Sandie - Hampton, Virginia


Thanks again for all of your efforts on my behalf. It has been my pleasure to do business with you. Warmest regards,
- Diana - Long Beach, California


I want to thank you for your wonderful customer service. You were able to get me the bed I had seen and wasn't able to get at a local store. Not only that, but you were able to get me the bed the next day after my order. Your attention to detail was phenomenal. I was originally leary of purchasing anything over the computer for fear of sending my credit card number over the internet, but I was pleasantly surprised at how secure my shopping was. I have already told all of my friends of the wonderful customer service HumbleAbode offered me and have recommended your website to them. Thank you again.
- Mary - Whittier, California


I did receive it, it's beautiful! I am very pleased and I should add that I was extremely pleased at how quickly it shipped! Sorry you had to do all this tracking - please consider the case closed and customer very satisfied!
- Pam - Columbus, Ohio



"After the "Great Fall" incident (in which my husband and ladder broke our previous bed) it's nice to finally be sleeping in a mattress suspended off of the ground! The bed is lovely... I would highly recommend this company!"
- Erin - Riverview, Florida


"Thank you very much, I appreciate it. Also, I LOVE the bed. Great quality and it is beautiful!! The shipping time was super fast too. Again, thank you so much and you also have great customer service. Best wishes.
- Amy - Larkspur, Colorado


"I am completely satisfied"
- Kathy - La Habra, California


Thank you for great customer service and great product! It was so easy to order and the choices made the headboard adaptable to any decor. It was very well made and we were able to put it together very easily. Thanks again. -Kathy - MA


Just wanted to let you know we received our bed and it is beautiful! We are very happy with our purchase! Thank you,
- Gretchen Dicarlo - Steubenville, OH


The bed was delivered on Wednesday, August 31 in good condition. It is beautiful. The deliveryman was very nice and waited for me to open the box that was a bit damaged to see that everything was okay. I would certainly order from your wonderful company again. Thanks for the great service.
- Sidney & Doris - Abingdon, Virginia


To whom it may concern: We received our bed yesterday. As Chris told us it was easy to put it together. Most important, we are very happy with our purchase and the overall experience with Humble Abode. We will recommend you to anyone we know wanting an iron bed. Thanks so much.
- Rob and Candace Leary - Melbourne - Florida

ps. I’m writing this e-mail after a wonderful night’s sleep!


Thank you for your prompt reply. The Morocco Wood Daybed is assembled and ready to go. The mattresses are every bit as comfortable as you said they would be. I am a very satisfied customer!!! Thank you, Humble Abode.
- Delphine Lucero

Thank you so much. We received our bed yesterday. I was a little nervous about ordering furniture on-line but I had no choice. We could not find a platform bed anywhere. We were so pleased. The bed is absolutely gorgeous. The picture did not do it justice. It took us less than 1/2 hour to put it together and I slept like a baby. Thanks for making our bedroom complete.
- Kerry

Dear Michelle, Thank you for all your efforts to rectify all of the issues with our order. I do appreciate your promptness and courtesy. It is really refreshing to deal with people and companies of your caliber. I will be sure to pass along this wonderful experience to my family and friends. We are really looking forward to receiving our Wesley Allen Iron Day Bed from Humble Abode. Again, thank you for all your kindness and understanding. Sincerely,
- Martin - Ponte Vedra Beach, Florida

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I love my Ghirardelli bed. Excellent quality for a great price. Those who shop your site probably don't live in rooms with lots of space. When living in tight urban quarters, a footboard adds added inches to the bed in places where every inch counts. Many of us are VERY tall, and so footboards are also not an option. These are two reasons the Ghirardelli bed might be so popular.
- Leslie - Washington, D.C.


Thanks for responding. Everything was quite easy to assemble and it is lovely quality. The directions and tools all worked fine. Now my only challenge is how to get the cat to stop playing in the boxes.
- Catherine - Coral Gables, Florida


Just received the iron bed I ordered, it is beautiful. Words can not express how happy I am. The service from your company was outstanding. I will be ording more things. I waited forty years and one hurricane Katrina and finally got what I wanted. Thank you so much.
- Bonnie - New Orleans


I received my order of 2 Hillsoboro Iron headboards by Wesley Allen today. The shipping company called well in advance to arrange for delivery. Your updates by email were timely. Very happy customer. I will order from Humble Adode again.
- Robin Hannon - Palmetto, Florida


Hello!
I wanted to thank Humble Abode/Wesley Allen for producing such an incredible, quality bed. The service from these companies was very good. A shipping problem was quickly resovled once we contacted Humble Abode, and our bed arrived in perfect condition. The castings, and the frame itself were far heavier and of much higher quality than I had expected. I am impressed. Thanks again!
- Bryan - Marble Falls, Texas


We just got our bed yesterday and we absolutely LOVE it! It is so well made and beautiful. The classic design will insure that we keep it forever. Your customer service and choice of shipping carrier was excellent as well. We could not be happier with our purchace and experience... THANK YOU!
- Dawn - Lebanon, New Jersey


Just wanted to let you know how pleased we are with the bedside table we ordered. We have older bed that are much higher than the new ones are and could not find anything that was the righr height. We are so happy with the one we got. We got the one in buttermilk and we are pleased. I wanted to leave this as a testimonial but didn't know how to do so. Thanks so much.
- Rose Marie - Camden, Ohio


I would like to thank you for the excellent service I have received from your company. Not only is the piece of furniture I just purchased relatively quick to assemble but it is quite beautiful and unusual - I have not seen anything like it anywhere. Most impressive of all was the level of customer service I received - most companies could learn about customer interaction from your representatives. I was regularly informed of the status of my delivery and the representative I spoke with was consistently friendly and very efficient. Please keep up the good work. I look forward to purchasing more beautiful items from Humble Abode soon. Best regards.
- Alice - San Francisco, California


My two boxes were delivered FedEx on Friday. I have to admit, I was a little cautious and somewhat nervous ordering from your site after reading the reviews on many online sites. Thankfully, my boxes arrived undamaged and we set up our new bed this weekend. In retrospect, my experience with Humble Abode has been good. While I was disappointed in the shipping delay, you always answered the phone and responded to my emails. Everyone I spoke to was very friendly and warm. Thanks again.
- Scott - Cedar Park, Texas 2/28/2011


I just recieved my furniture order and I am so happy I ordered from Humble Abode.
- Connie - Mabank, TX


We are so pleased with this product [Duralink Trundle & Sealy Mattress Value Pack]. It arrived in pristine cartons with not a ding or dent. The trundle bed was easily assembled and we are awaiting our first houseguest this weekend. Thank you for a superior product and a great delivery.
- Richard - Walnut Creek, CA


Thank you so much!! The missing part arrived yesterday. You guys are THE BEST!, I will definitely order from Humble Abode again in the future and tell my friends and family about you!

Sincerely,
Robin
Teaneck, NJ

- Robin - Teaneck, NJ


We have been in our new house for 1 year now and just finished furnishing our second room using only Humble Abode Products. They make it so easy to view items and determine which ones fit our style. The products arrived quickly and are exactly what we wanted - There is really no reason to waste your time at the big warehouse stores when you can quickly view thousands of items and pick exactly what works for your home.
- Ted and Anna - Fort Collins, CO


We put the bed together and are very pleased with the look. Admittedly, I was skeptical about the bed because it was metal tubing and I already own a solid iron bed. I just love the look of the argyle bed, and when my husband assembled it, I was surprised at it’s sturdiness. The solid bed frame is a plus! I can’t wait to see the whole room come together. I am very pleased with the bed, craftsmanship and all! 
- Theresa G - Rockingham NC


I really appreciate your service throughout my order; am VERY satisfied. Great job guys!
- Janice K - Singapore


Just wanted you to know we received our bed [Timberlake Bed By Wesley Allen] and it is just beautiful....the delivery was smooth, no problems. We just love it ,prettier than pictured. Your help was super and you may use us for recommendation any time. Kudos to you.
-Kathy J. - Golden, MO


To Whom It May Concern I would like to take this opportunity to thank your Customer Support Team at Humble Abode. Their timely responses and frequent communication with us during this situation has been exceptional. We are very pleased with how this matter has been handled, but feel bad that there was not an easier fix for both you and the manufacturer. Our son loves his new "big boy" bed, and we are looking forward to him having many years of sleep overs, tent camps, etc...in it. We will definitiely consider Humble Abode a place to return to should we be in need of furnishings, accessories, etc.. in the future. Thank you again, Anne. 
- Anne P. - Ohio


I wanted to take a moment to thank you very much for your professionalism. Your follow-through and dedication to excellence in customer service should be rewarded! I received the bed Wednesday morning, it was assembled and my guest was able to sleep on it that night. All just in time! Thank you! It looks beautiful and it makes the room look new! I love the bed and its design works extremely well in this room that has limited space. Thank you again. You raised the bar!
- Roxana B. - Greenwich, CT


Received the bed frame, headboard, footboard from you on 11/21/11. I am delighted! Easy to put together, all parts there, beautiful bed, I could not be happier. I was very pleased with the shipment time and the quality of the products I purchased. Good job! Thanks!
- Sandra J - Portland, OR


I want to thanks all the team who works at Humble ABODE FOR THEIR EXCELLANT customer services and satisfying the customer in any way they can. I will definitely keep purchasing from them and recommend them to all my friends.
- Sonia S. - Davenport, FL


I'm writing to say that I have had a GREAT experience with your company. I have had two rather complicated orders in the past couple of months and your staff have been incredibly helpful! I can honestly say that I have never had such a positive customer service experience with any online company. Everyone I spoke with was able to help me with whatever issue I had and often thought of a solution before I did! Not to mention that everyone was extremely friendly and courteous, the phone was always answered promptly, and everyone was willing to go "the extra mile" to check with the warehouse. I really can't believe that you have such great service AND such great prices. I will definitely be looking to Humble Abode again in the future for my home furnishings! Thanks very much for a great buying experience!!
D. Glaser - Kensington, MD


Just wanted to let you know that the delivery went great. The truck driver did indeed deliver to the front door, and was a very nice and polite man. My husband put the [Wellington Bed by Wesley Allen] together yesterday and I made the right choice, it is very beautiful (and so happy it's made in the USA). Thanks for being such a nice company to do business with.
Thanks, Mary.
Mary M - Oshkosh, WI


Your company has been fantastic to work with. Excellent customer service department! Thanks.
- Kerry - Los Angeles, CA


The bed might have come from the factory with a broken drawer panel, HOWEVER, your GREAT CUSTOMER SERVICE saved the day!!!! Thank you for getting the Atlantic Furniture Co. to send a replacement drawer panel and especially for sending it in a manner that I didn't have to fly from Virginia to Florida again to take delivery. Even when the original delivery driver was 5 hours late, you were only a phone call [away]...... thanks again for your great service.
- Karen - North Chesterfield, VA


I have received extraordinary customer service from your company. I am more than pleased with your handling of my order. Your website will be my preferred site for many home furnishings I need for my new home. I would recommend it to others.
- Brenda - Harvard, MA


We just wanted to say we are very satisfied with our order.. The box had damage. The bed was not damaged. The quality of the bed is 99% plus,,, we are very happy with our purchase and your service. Thank you!
- Allan - Chester, IL


Thank you for all your help in this matter. I have all the correct pieces and the bed is great. I really appreciate all the help getting all the pieces to me-your customer service department is wonderful,everyone I spoke to was so nice and helpful.
Many thanks!!!|
- Patrice - Lansdowne, PA

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I just wanted you all to know that the bed that I purchased back in February is beautiful and I am so very happy with it. It was the right color and the images online were exact. Also, the delivery was in excellent condition and the Carrier called me prior to schedule the delivery. All in all - I am very happy with my shopping experience and want to offer a huge thank you to all!
- Shelley - Westfield, MA



We put the bed together and are very pleased with the look. Admittedly, I was skeptical about the bed because it was metal tubing and I already own a solid iron bed. I just love the look of the argyle bed, and when my husband assembled it, I was surprised at it’s sturdiness. The solid bed frame is a plus! I can’t wait to see the whole room come together. I am very pleased with the bed, craftsmanship and all!
- Theresa G - Rockingham NC


I really appreciate your service throughout my order; am VERY satisfied. Great job guys!
- Janice K - Singapore


Just wanted you to know we received our bed [Timberlake Bed By Wesley Allen] and it is just beautiful....the delivery was smooth, no problems. We just love it ,prettier than pictured. Your help was super and you may use us for recommendation any time. Kudos to you.
- Kathy J. - Golden, MO


I wanted to take a moment to thank you very much for your professionalism. Your follow-through and dedication to excellence in customer service should be rewarded! I received the bed Wednesday morning, it was assembled and my guest was able to sleep on it that night. All just in time! Thank you! It looks beautiful and it makes the room look new! I love the bed and its design works extremely well in this room that has limited space. Thank you again. You raised the bar! 
- Roxana B. - Greenwich, CT


Received the bed frame, headboard, footboard from you on 11/21/11. I am delighted! Easy to put together, all parts there, beautiful bed, I could not be happier. I was very pleased with the shipment time and the quality of the products I purchased. Good job! Thanks!
- Sandra J - Portland, OR


I want to thanks all the team who works at Humble ABODE FOR THEIR EXCELLANT customer services and satisfying the customer in any way they can. I will definitely keep purchasing from them and recommend them to all my friends.
- Sonia S. - Davenport, FL


I'm writing to say that I have had a GREAT experience with your company.
- D. Glaser - Kensington, MD


You people are simply awesome!! You have saved us a great deal of difficulty, and in payment, we intend to sing Humble Abode's praises to anyone looking for furniture. May God bless you and yours.
- Donald - Belle Fourche, SD


Searching for a traditional queen size bed with a length of 86" or less! Your site is fabulous: I was able to set my search parameters, the site seemed busy but nothing "popped out" at me and I think if I can rearrange some furniture, I will be back for my bed. Please consider giving courses in site design to a few very well known department stores. I phoned your toll free # as well and received a quick friendly answer to a question. WELL DONE 110%!
- Mary Beth


We received our daybed today delivered at the time promised, it took my husband and I less than an hour to assemble it. We are VERY pleased with the quality of the bed and the service we received with this order. Thank you.
- Eugene - Oswego, NY

I appreciate your resolution of my issues. Humble Abode has addressed and resolved my issues in a very timely and professional manner. I will keep your business in mind with other business of the like. Thank you again.
- Jeff - Ostrander, OH


Love it! Love it! Love it!

Boxes had all the problems you warned about but the bed is perfect. The delivery guy was very pleased that you had the check sheet so people could settle problems easily.
- Nancy - Frankfort, IN


I received my item. Thank you so much for the professionalism I got from your company. I haven't had a chance to inspect the item but will do so as soon as possible. I will definitely order from your company again!! So pleased!!
- Wendy - Thousand Oaks, CA


Thank you so much for the quick resolve to my case. I will definitely order from you again as well as recommend you to others.
- Pat - Cumming, GA



I just wanted to tell you that I was very pleased with the service I received from you and my bed frame order. The fact that you alerted me to the delivery and suggested that I inspect the packages complete with photos was above and beyond. The frame I ordered (a Boyd platform bed king frame) was excellent, too, so I could not be more pleased with both the service and the product. I did leave a review of my purchase over at Eopinions.com if you care to review it. Thanks, again. I'll be sure to look at more of your product line in the future.  
- Roman - Enfield, CT



I would like to take the opportunity to sincerely thank you for the outstanding customer service from your company. From the time my order was placed until delivery this morning, everything went perfectly! You kept me informed through the entire process, and really, it couldn't have been any better! Please thank all those involved! Great job, great product! Great company!! I'll be back in the future! THANK YOU.....
- Christine D. - Riverside, CA


I just want you to know I received the headboard yesterday and am very satisfied. I was very nervous because after ordering from your company I did not read very good reviews. I placed the order on July 1 and received it on July 9th. I would not hesitate to order from your site again.
Thank you.
- Geraldine - Oceanside, NY


Thank you on all of your efforts in resolving this issue. I really appreciate your honesty and swift resolve. I will definitely consider doing business with you again. I will also recommend others to shop Humble Abode if the occasion arises. I will be checking my email for updates!
- Efrain M. - Elgin, IL


Thank you so much for responding so fast, being so nice, and for having an intelligent staff who understood exactly what I was talking about. I will definitely shop with you again! I would be happy for you to let others know how happy I am with your services and products.
- Joanne D. - Southold, NY


I purchased the Jofran Kingston counter height table and 6 stools. I'm very happy with the delivery, communication, and the quality of the set... One chair back had some transverse cracks that extended 1\2 width of the chair. One table leg had a 1 inch deep scratch. Through customer service, we exchanged detailed emails where I included pictures and all pieces were promptly replaced. I would have been satisfied with a touch-up kit since I already assembled the table but I'm very satisfied with the replacement parts. Humble Abode really means it when they value customer satisfaction. I'll definitely be a repeat customer!!
- Terrie Z. - Cincinnati


Wow! Thanks so much for a great product. I am so please with my purchase! The bed arrived exactly as described, and was easy to assemble. The quailty was much better than shown on the web site, but wow... excellent! Thank you so much! I will certainly look forward to enjoying my purchase for years to come! I will recommend to friends and family! What a great company you have but most of all - you should be proud of your most valuable asset - YOUR EMPLOYEES! Excellently trained and highly professional! Thanks Again!!!
- Roy D., Nashua NH


I just wanted to take the time to say that while no one wants to run into problems, we understand these things happen, it's the customer service support that guides us through these times and makes the problem a little better. You all have totally shined in this area. Thank you so much for all your time, understanding, and wiliness to help. No matter how many times I sent questions, you answered timely and took the time to explain. I just would like for you to know that I have truly appreciated this.had two rather complicated orders in the past couple of months and your staff have been incredibly helpful! I can honestly say that I have never had such a positive customer service experience with any online company. Everyone I spoke with was able to help me with whatever issue I had and often thought of a solution before I did! Not to mention that everyone was extremely friendly and courteous, the phone was always answered promptly, and everyone was willing to go "the extra mile" to check with the warehouse. I really can't believe that you have such great service AND such great prices. I will definitely be looking to Humble Abode again in the future for my home furnishings! Thanks very much for a great buying experience!!
- Kelley W. - Westmont IL


Just wanted to let you know that the delivery went great. The truck driver did indeed deliver to the front door, and was a very nice and polite man. My husband put the [Wellington Bed by Wesley Allen] together yesterday and I made the right choice, it is very beautiful (and so happy it's made in the USA). Thanks for being such a nice company to do business with.
Thanks, Mary.
- Mary M - Oshkosh, WI


Your company has been fantastic to work with. Excellent customer service department! Thanks.
- Kerry - Los Angeles, CA


The bed might have come from the factory with a broken drawer panel, HOWEVER, your GREAT CUSTOMER SERVICE saved the day!!!! Thank you for getting the Atlantic Furniture Co. to send a replacement drawer panel and especially for sending it in a manner that I didn't have to fly from Virginia to Florida again to take delivery. Even when the original delivery driver was 5 hours late, you were only a phone call [away]...... thanks again for your great service.
- Karen - North Chesterfield, VA

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I have received extraordinary customer service from your company. I am more than pleased with your handling of my order. Your website will be my preferred site for many home furnishings I need for my new home. I would recommend it to others.
- Brenda - Harvard, MA

We just wanted to say we are very satisfied with our order.. The box had damage. The bed was not damaged. The quality of the bed is 99% plus,,, we are very happy with our purchase and your service. Thank you!
- Allan - Chester, IL

Thank you for all your help in this matter. I have all the correct pieces and the bed is great. I really appreciate all the help getting all the pieces to me-your customer service department is wonderful,everyone I spoke to was so nice and helpful.
Many thanks!!!
- Patrice - Lansdowne, PA


I just wanted you all to know that the bed that I purchased back in February is beautiful and I am so very happy with it. It was the right color and the images online were exact. Also, the delivery was in excellent condition and the Carrier called me prior to schedule the delivery. All in all - I am very happy with my shopping experience and want to offer a huge thank you to all!
Shelley - Westfield, MA



Hello, I ordered a bed for my daughter, she didn't like the style and I had to return it. Your company and everyone I dealt with was wonderful. Thank you for your efficiency and professionalism in dealing with my transaction. I will definitely recommend your company.
- Dory L. - Clinton, MS


Just wanted to let you know that the rep who helped me with my order for the double headboard was very good! She was patient and very thorough. She wanted to make certain that I ordered the right headboard for my decor - spending lots of time - on finishes and styles. She really was outstanding.
- Rita - Fresno, CA


Thank you so very much! Your customer service is awesome!
- Myra Anne A. - Forest City, NC


Just a note to tell you how much I love the headboard I purchased from you. It arrived well packaged. Your service is great.
- Louann M. - Glendale, AZ


I received the replacement chest of drawers and they were in excellent condition. They are by far, an outstanding, quality and beautiful piece of furniture. I was thrilled there was no damage and I wanted to thank you for your help and attention to my order. Your customer service department is definitely on the ball and I will be ordering more furniture in the near future.
- Susan M. - Forest Hills, NY


Just a note to express my deep satisfaction with your company and your customer service dept. I am more than happy that I bought my chairs from you. I will pass on your site to my friends and family!!! Thanks again.
- Marlene B. - Newburgh, NY


My bed was delivered yesterday and it is absolutely perfect! Methias, in customer service,
Fielded most of my calls (and there were many) and even though I was obviously frustrated,
He was nothing but professional and courteous. I appreciate all of the patience he, and others
Displayed in trying to resolve the issue of getting my replacement. I must say, all things considered,
I am extremely pleased with my purchase.
- Elizabeth L. - Clinton, LA


Awesome experience we will continue shopping with you
- Allyson L. - Little Rock, AR


The delivery arrived complete, and after opening and assembling the bed, it’s in excellent condition. We’re super pleased with this purchase, and your customer service is awesome – thanks so much!
- Pam L. - Seattle, WA


I just received my Remington headboard and I am extremely happy! It is much better quality than expected and the purchase from start to finish was easy and comfortable. Thank You soooooooo much!
- Joseph M. - Milwaukee, WI


Despite numerous issues with the first "Jofran Bedford Drop Leaf" table (743-40), Humble Abode was understanding and gracious enough to replace the entire table at no charge; this was the most generous gesture of resolve of any customer service I have ever dealt with!
- Michelle S. - Guerneville, CA


It's my pleasure doing business with Humble Abode because of your prompt, courteous & efficient service.
- T. S. - West Wyoming, PA


Thank you for your wonderful service and the beautiful chest of drawers that I ordered. This is my first time ordering furniture online and I was fearful. My chest arrived and was left inside my home on the first floor.
The chest did not have one scratch or blemish on it. The color matched my other furniture perfectly and the chest is solid, high quality, and top-notch! I cannot say enough about how pleased I am with my first experience ordering from you and online. The price was less than one-third of what it would have cost in the store plus I would have had to pay delivery charges. Thank you, Thank you!
- Joyce M. - San Jose, CA


Thank you for such a hassle free and speedy reply. I assumed that this would be a headache going through the process so I do really appreciate it. 
- Lichina E. - Houston, TX


Please accept my heartfelt thanks. This is outstanding customer service. You've exceeded my wildest expectations.
- RHB - Surprise, AZ


ordered a wesley allen bed WOW! it was awesome and mana delivered it and set it up, took away all packing-- totally pleased!!
- David P. - Norwalk OH


Your team advocated on our behalf with the delivery company which scratched our floor while assembling a bed we had purchased from Humble Abode. The did not want to pay for repair UNTIL you folks advocated for us. The result: completely refinished wood floor at a cost of $2000. That's customer service at its best. Thanks!
 - LGH - Sioux Falls, SD


Your customer service is excellent! I appreciate your prompt response to even the silly questions! bravo to you and thank you again :-)
- Karen H. - Milford, PA


I LOVE the bed [Hamden Bed by Wesley Allen] its gorgeous, wonderful quality nice and strong well made, colour fantastick. Packaging was also very well done no damage. Communication with your company also excellent. Very Happy in Canada. We love the bed and all your help and services.
- Nancy H. - Port Huron, MI


Thank you so much! I greatly appreciate your understanding. I am certainly satisfied with my first experience with Humble Abode! Fantastic customer service!  
- Megan A. - Lucas, IA

Rec'd order and was even nicer than the picture. everything in perfect shape. I will recommend you to friends. Good job! I was pleased. I really liked your site, very easy to navigate. I was reserving final judgement until the table came and everything came as stated. When it did, I told a bunch of people about it. I will be back soon. Good Luck!
- Todd Benno - Southbury, CT


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